We’re Here to Help
Get in touch
Have questions or ready to book your appointment? Contact us today to start your journey towards a more confident you.
Contact details
Address
Swan Street, Sible Hedingham, Essex, CO9 3HT
Phone
07985 606294Fill out the form
Opening Times
18:00 - 20:00
18:00 - 20:00
We’ve Got Answers
Find out more about our services and what to expect with our most frequently asked questions, or contact us.
How do I book an appointment?
You can book an appointment by calling us directly, using our online booking system, or messaging us on social media.
What is your cancellation policy?
We require at least 24 hours’ notice for cancellations or rescheduling. A fee may apply for late cancellations or no-shows.
What forms of payment do you accept?
We accept cash, debit/credit cards, and most major digital payment options.
How early should I arrive for my appointment?
Please arrive 10-15 minutes early to complete any necessary paperwork and settle in before your treatment.
Do I need to pay a deposit?
Yes, a deposit may be required to secure your appointment, which will be deducted from your total treatment cost.
What should I do if I’m running late?
Please call us if you’re running late. We’ll do our best to accommodate you, but your session may be shortened to avoid impacting other appointments.
Are consultations required before treatment?
Yes, we recommend a consultation for certain treatments to determine suitability and provide personalised advice.
Can I bring someone with me to my appointment?
You’re welcome to bring a friend or family member, but due to space and safety reasons, they may need to wait in the reception area.
Can I get multiple treatments on the same day?
Yes, many treatments can be combined, depending on your needs and suitability. Please discuss this during your consultation.
Is there parking available?
Yes, we have parking available for clients. Please ask for details when booking.
What should I do if I experience an adverse reaction after treatment?
If you experience any discomfort or unusual reactions, please contact us immediately for guidance and support.
Do you have any age restrictions for treatments?
Some treatments have age restrictions. Please check with us for more information, as parental consent may be required for clients under 18.